De-escalation of aggressive behaviour in healthcare

7 November 2023
5.45pm registration
6.00pm-7.30pm workshop 


Hilton Adelaide

233 Victoria Square, ADELAIDE SA 5000 

CPD information

ACEM, ACRRM, RACGP, RACS, RANZCO: 1.5 hours Educational Activities, 0.5 hours Reviewing Performance    

Learning outcomes

By the end of this activity you should be able to:

    • describe the factors which contribute to and trigger verbal and physical aggressive behaviour in patients
    • discuss practical and preventive workplace strategies to reduce the risk of angry behaviour
    • use strategies to de-escalate angry or aggressive behaviour

education@mdanational.com.au
Freecall: 1800 011 255

The MDA National Group is made up of MDA National Limited ABN 67 055 801 771 and MDA National Insurance Pty Ltd (MDA National Insurance) ABN 56 058 271 417 AFS Licence No. 238073. Insurance products are underwritten by MDA National Insurance.