De-escalation of aggressive behaviour in healthcare

Dr Genevieve Yates was elected to MDA National's Mutual Board in November 2021. For the past twenty years, Dr Yates has worked as a GP in regional Queensland, New South Wales and Victoria and is currently practising in Ballarat, Victoria. She has combined clinical work with various medical educator, regulatory, medical writing, management and leadership roles. She worked full time as the Royal Australian College of General Practice's General Manager of Education from January 2020 to March 2021.

Dr Yates’ previous positions include Principal Medical Education Advisor for the RACGP, the RACGP Queensland Censor, Chair of the RACGP Expert Committee Pre-Fellowship Education, a performance assessor for Australian Health Practitioner Regulation Agency, and Associate Director of Training at North Coast GP Training. As a member of the MDA National facilitator team since 2013, Dr Yates has presented over 100 medico-legal educational sessions for MDA National and sat on the Educational Services Advisory Group from 2013–19.

Dr Yates likes to combine medicine and creativity, and has had several short stories, a novel and a play published, a short film produced, and five plays as well as a musical staged.