De-escalation of aggressive behaviour in healthcare
18 February 2023
9.15am registration
9.30am-11.00am workshop
Pacific Hotel Brisbane
345 Wickham Terrace, SPRING HILL QLD 4000
Have you experienced angry or aggressive behaviour from patients in a medical setting?
Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers. Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing. This workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.
About the interactive workshop:
- 1.5 hour small group workshop + post workshop activity
- designed for doctors at all career stages, Practice Managers are welcome to participate
- complimentary for MDA National Members
If space allows, non-Members may participate for $297 (including GST). Please call or email us to be placed on the non-Member waitlist. Have you experienced angry or aggressive behaviour from patients in a medical setting?
Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers. Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing. This workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.
About the interactive workshop:
- 1.5 hour small group workshop + post workshop activity
- designed for doctors at all career stages, Practice Managers are welcome to participate
- complimentary for MDA National Members
- 9:15am - 9.30am – Registration & arrival morning tea
- 9.30am – 11:00am – Education session
education@mdanational.com.au
Freecall: 1800 011 255
The MDA National Group is made up of MDA National Limited ABN 67 055 801 771 and MDA National Insurance Pty Ltd (MDA National Insurance) ABN 56 058 271 417 AFS Licence No. 238073. Insurance products are underwritten by MDA National Insurance.