De-escalation of aggressive behaviour in healthcare
7 November 2023
5.45pm registration
6.00pm-7.30pm workshop
Hilton Adelaide
233 Victoria Square, ADELAIDE SA 5000
Have you experienced angry or aggressive behaviour from patients in a medical setting?
Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers. Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing. This workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.
About the interactive workshop:
- 1.5 hour small group workshop + post workshop activity
- designed for doctors at all career stages, Practice Managers are welcome to participate
- complimentary for MDA National Members
If space allows, non-Members may participate for $297 (including GST). Please call or email us to be placed on the non-Member waitlist. Have you experienced angry or aggressive behaviour from patients in a medical setting?
Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers. Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing. This workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.
About the interactive workshop:
- 1.5 hour small group workshop + post workshop activity
- designed for doctors at all career stages, Practice Managers are welcome to participate
- complimentary for MDA National Members
This
workshop includes completion of a post workshop activity and action
plan to receive a participation certificate and any continuing
professional development (CPD) points. We anticipate that this activity will
take approximately 30 minutes to complete, and we encourage you to complete the
activity within a week of the workshop while it is still fresh in your mind.
- 5:45pm - 6:00pm – Registration
- 6:00pm – 7:30pm – Education session
Please note MDA National is not liable for any costs incurred by delegates in order to attend should this workshop be cancelled.
Please note MDA National is not liable for any costs incurred by delegates in order to attend should this workshop be cancelled.
education@mdanational.com.au
Freecall: 1800 011 255
The MDA National Group is made up of MDA National Limited ABN 67 055 801 771 and MDA National Insurance Pty Ltd (MDA National Insurance) ABN 56 058 271 417 AFS Licence No. 238073. Insurance products are underwritten by MDA National Insurance.